A leader should know how to manage failure.....

(Former President of India APJ Abdul Kalam at Wharton India Economic forum , Philadelphia , March 22,2008 )

Question: Could you give an example, from your own experience, of how leaders should manage failure?

Kalam: Let me tell you about my experience. In 1973 I became the project director of India 's satellite launch vehicle program, commonly called the SLV-3. Our goal was to put India 's 'Rohini' satellite into orbit by 1980. I was given funds and human resources -- but was told clearly that by 1980 we had to launch the satellite into space. Thousands of people worked together in scientific and technical teams towards that goal.
By 1979 -- I think the month was August -- we thought we were ready. As the project director, I went to the control center for the launch. At four minutes before the satellite launch, the computer began to go through the checklist of items that needed to be checked.. One minute later, the computer program put the launch on hold; the display showed that some control components were not in order. My experts -- I had four or five of them with me -- told me not to worry; they had done their calculations and there was enough reserve fuel. So I bypassed the computer, switched to manual mode, and launched the rocket. In the first stage, everything worked fine. In the second stage, a problem developed. Instead of the satellite going into orbit, the whole rocket system plunged into the Bay of Bengal . It was a big failure.
That day, the chairman of the Indian Space Research Organization, Prof. Satish D hawan, had called a press conference. The launch was at 7:00 am , and the press conference -- where journalists from around the world were present -- was at 7:45 am at ISRO's satellite launch range in Sriharikota [in Andhra Pradesh in southern India ]. Prof. Dhawan, the leader of the organization, conducted the press conference himself. He took responsibility for the failure -- he said that the team had worked very hard, but that it needed more technological support. He assured the media that in another year, the team would definitely succeed.. Now, I was the project director, and it was my failure, but instead, he took responsibility for the failure as chairman of the organization.
The next year, in July 1980, we tried again to launch the satellite -- and this time we succeeded. The whole nation was jubilant. Again, there was a press conference. Prof. Dhawan called me aside and told me, 'You conduct the press conference today.'

I learned a very important lesson that day. When failure occurred, the leader of the organization owned that failure. When success came, he gave it to his team. The best management lesson I have learned did not come to me from reading a book; it came from that experience......

A small gesture .....A Glass of Milk

One day, a poor boy was selling clothing door to door, to pay for his education realized that he only had ten cents left in his pockets. He was hungry and so decided to ask for some food at the next house that he came to.

In the meantime he lost his hunger when a beautiful young woman opened the door. Instead of a meal, he asked her for a glass of water.  

She saw that he was very hungry so instead brought him a huge glass of milk. He drank it very slowly and then asked- « How much do I owe you? 

You do not owe me anything at all », she replied:- « My mother taught us never to accept anything for doing someone a  kindness».
He replied : « Then I thank you from the bottom of my heart ».
When Howard Kelly  left the house, as well as feeling stronger physically, he sensed a return of his faith in the lord which he had nearly abandoned. 

From that day on,he paid special attention to this case. After a long battle, the war was finally won

Doctor Kelly left instructions that the bill should be sent to him for  authorization. He  looked it over, wrote something in the margin, and sent it to her room. 

She thought that when she opened the envelope  she would find an invoice that would take the rest of her life to pay in full. But when she finally opened it. 

Something caught her attention in the margin of the invoiceTears of joy filled her eyes and her heart. She prayed :« Thank you lord, for your love has crossed the hands and hearts of man ».

There is a saying that goes like this:
Bread thrown over the water returns to you. 

An act of goodness that you do today can come back to  you or someone that you love, when you are not expecting it. If you do not see this act of goodness returned, at least you will have made a difference in this world. And in the end, isn’t that what life is all about? 

The hardest lesson in life, is to know which bridges to cross, and which to burn...
Many people pass through our lives but only real friends  leave their imprint in our hearts..

Learn from Mistakes.......

Thomas Edison tried two thousand different materials in search of a filament for the light bulb. When none worked satisfactorily, his assistant complained, "All our work is in vain. We have learned nothing."

Edison replied very confidently, "Oh, we have come a long way and we have learned a lot. We now that there are two thousand elements which we cannot use to make a good light bulb." 

God won’t ask...........

God won’t ask what kind of car you drove, but will ask how many people you drove who didn’t have transportation.

God won’t ask the square footage of your house, but will ask how many people you welcomed into your home.

God won’t ask about the fancy clothes you had in your closet, but will ask how many of those clothes helped the needy.

God won’t ask about your social status, but will ask what kind of class you displayed.

God won’t ask how many material possessions you had, but will ask if they dictated your life.

God won’t ask what your highest salary was, but will ask if you compromised your character to obtain that salary.

God won’t ask how much overtime you worked, but will ask if you worked overtime for your family and loved ones.

God won’t ask how many promotions you received, but will ask how you promoted others.

God won’t ask what your job title was, but will ask if you reformed your job to the best of your ability.

God won’t ask what you did to help yourself, but will ask what you did to help others.

God won’t ask how many friends you had, but will ask how many people to whom you were a true friend.

God won’t ask what you did to protect your rights, but will ask what you did to protect the rights of others.

God won’t ask in what neighborhood you lived, but will ask how you treated your neighbors.

God won’t ask about the color of your skin, but will ask about the content of your character.

God won’t ask how many times your deeds matched your words, but will ask how many times they didn’t. 

The Window

Two men, both seriously ill, occupied the same hospital room. One man  was allowed to sit up in his bed for an hour a day to drain the fluids from his lungs. His bed was next to the room's only window. The other man had to spend all his time flat on his back.

The men talked for hours on end. They spoke of their wives and   families, their homes, their jobs, their involvement in the military  service, where they had been on vacation. And every afternoon when the  man in the bed next to the window could sit up, he would pass the time by describing to his roommate all the things he could see outside the window.

The man in the other bed would live for those one-hour periods where  his world would be broadened and enlivened by all the activity and  color of the outside world. The window overlooked a park with a lovely lake, the man had said. Ducks and swans played on the water while  children sailed their model boats. Lovers walked arm in arm amid flowers of every color of the rainbow. Grand old trees graced the landscape, and a fine view of the city skyline could be seen in the distance. As the man by the window described all this in exquisite  detail, the man on the other side of the room would close his eyes and imagine the picturesque scene.

One warm afternoon the man by the window described a parade passing by.  Although the other man could not hear the band, he could see it in his mind's eye as the gentleman by the window portrayed it with descriptive  words. Unexpectedly, an alien thought entered his head: Why should hehave all the pleasure of seeing everything while I never get to see  anything? It didn't seem fair. As the thought fermented, the man felt  ashamed at first. But as the days passed and he missed seeing more sights, his envy eroded into resentment and soon turned him sour. He   began to brood and found himself unable to sleep. He should be by that  window - and that thought now controlled his life.

Late one night, as he lay staring at the ceiling, the man by the window  began to cough. He was choking on the fluid in his lungs. The other man   watched in the dimly lit room as the struggling man by the window groped for the button to call for help. Listening from across the room, he never moved, never pushed his own button which would have brought the nurse running. In less than five minutes, the coughing and choking  stopped, along with the sound of breathing. Now, there was only silence--deathly silence.

The following morning, the day nurse arrived to bring water for their baths. When she found the lifeless body of the man by the window, she was saddened and called the hospital attendant to take it away--no  words, no fuss. As soon as it seemed appropriate, the man asked if he  could be moved next to the window. The nurse was happy to make the switch and after making sure he was comfortable, she left him alone.

Slowly, painfully, he propped himself up on one elbow to take his   first look. Finally, he would have the joy of seeing it all himself. He strained to slowly turn to look out the window beside the bed. It faced a blank wall.

Moral of the story:

The pursuit of happiness is a matter of choice...it is a positive attitude we consciously choose to express. It is not a gift that gets delivered to our doorstep each morning, nor does it come through the window. And I am certain that our circumstances are just a small part of what makes us joyful. If we wait for them to get just right, we will never find lasting joy.

The pursuit of happiness is an inward journey. Our minds are like   programs, awaiting the code that will determine behaviors; like bank vaults awaiting our deposits. If we regularly deposit positive, encouraging, and uplifting thoughts, if we continue to bite our lips  just before we begin to grumble and complain, if we shoot down that seemingly harmless negative thought as it germinates, we will find that there is much to rejoice about.